If at the time of delivery the package wrapping is not perfectly intact, it is essential to accept the delivery with the note "with reservation".
This procedure is necessary in order to proceed with any compensation or replacement of the damaged goods.
Important: if the delivery is accepted without reservation, it will not be possible to proceed with compensation or replacement of the material.
After accepting with reservation, we invite you to immediately contact our team at helpdesk@pagani-geotechnical.com attaching photos of the damage and the package.