Check for the presence of the "Storage Card" folder on the blue Windows screen.
Make sure that the "Config" and "Data" folders are present inside "Storage Card" and that the "Config" folder contains the necessary configuration files.
If any of the three mentioned folders are missing, please contact support at helpdesk@pagani-geotechnical.com or by filling out the form available at the following link: https://support.pagani-geotechnical.com/hc/it/requests/new